Privacy Policy

1. Introduction

We value your privacy and are committed to protecting personal information, especially when it comes to children. This Privacy Policy describes how Questio collects, uses, and protects information from users of our app, including children under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA).

2. Information We Collect

We do not knowingly collect any personal information from children under 13 without parental consent.

However, we may collect the following non-personal information to improve our services:

• App usage data (e.g., screen views, time spent in the app)
• Device information (e.g., type of device, operating system, language settings)
• Crash logs or error reports

This data is collected anonymously and cannot be used to identify an individual child.

3. How We Use the Information

We use collected information solely to:

• Improve app performance and user experience
• Fix bugs and ensure functionality
• Understand how users interact with the app (anonymously)

We do not use the data for advertising or tracking purposes.

4. Parental Consent

In compliance with COPPA, we do not collect personal data from children under 13 without verifiable parental consent. If you believe that we have collected such data by mistake, please contact us and we will delete it promptly.

5. Geolocation Information

With your explicit permission, Questio may collect geolocation information from your device to provide enhanced features or content tailored to your location.

• Geolocation data is collected only when you grant permission within the app.
• We use this data solely to improve app functionality and user experience.
• Geolocation information is not shared with third parties or used for advertising purposes.
• If you choose to disable location services, some features of the app may not function properly.

6. Use of Accessibility Services

Our application uses the Android Accessibility Services API with the user's explicit consent. This permission is required solely to detect attempts to uninstall the application, which helps ensure that the parental control features remain active and children cannot remove the app without authorization.

• We do not use Accessibility Services to read screen content.
• We do not collect or store any personal data through Accessibility Services.
• We do not use Accessibility Services to monitor user behavior.
• We do not automate user interactions or gestures using this service.

The service is only enabled when explicitly granted by the user, and its purpose is clearly explained during the onboarding process. We are committed to protecting your privacy and only use this API for essential parental control features.

7. Third-Party Services

We may use third-party services (e.g., Google Firebase) for analytics and performance monitoring. These services only collect anonymous, non-identifiable information.

We do not include third-party advertising or tracking SDKs in the children’s version of our app.

8. Data Security

We take appropriate technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction.

9. Children's Privacy

We are committed to protecting children’s privacy. Our app is designed to be safe and educational for children, including those under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Changes take effect immediately upon posting.

11. Contact Us